Searching for happiness outside the newsroom

Heidi Dietrich

In the past few years, myself and hundreds of other journalists in the Puget Sound area have left the newsroom behind. And oddly enough, we’re pretty happy with the life change.

Many of us did not choose this career shift, but instead were the victims of layoffs triggered by the nationwide implosion of the print news industry. I’d worked at the Puget Sound Business Journal for the past seven years when I found myself laid off from the paper last May. I didn’t expect it and had no immediate answer for what I wanted to do next.

Once I moved beyond the initial loss, however, I embraced the chance to try something new. The past year has been one of the most interesting, unstable, and enjoyable since I left journalism graduate school in 2002. I’m not sorry I’m no longer in the Puget Sound Business Journal newsroom.

By and large, the journalists I reached out to echo these sentiments. We don’t mourn the careers we left behind. We all miss elements of a newsroom – the sharp wit of colleagues, the excitement of covering a breaking story – but that doesn’t necessarily mean we want to go back.

Here are a handful of the people who are embracing life beyond a newspaper. [Read more...]

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A Bittersweet Tribute to Don Hewitt

Don Hewitt, who died this week, changed my life. Last year, I finally got to tell him that face-to-face.

In 1996, “60 Minutes” – the program that Hewitt originated and produced – did a segment called “You Arrogant Journalists.” Mike Wallace and his crew covered a hearing before the Minnesota News Council on a major complaint by Northwest Airlines against WCCO-TV, the CBS affiliate in Minneapolis. The council upheld the complaint, agreeing that WCCO practiced shoddy journalism.

I missed it when it aired, but a friend of mine gave me a videotape and said: “Why don’t we have a news council in Washington state?” I was a media critic at the time and thought having a news council here was a good idea. An organizing committee formed, and we launched the Washington News Council in the summer of 1998. [Read more...]

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WNC Responds to Society of Professional Journalists’ national Ethics Committee

WNC Responds to Society of Professional Journalists’ national Ethics Committee

The Society of Professional Journalists (SPJ) national Ethics Committee issued a statement on May 8 criticizing the Washington News Council’s “virtual hearing” by a Citizens Online News Council. The committee’s statement was a group effort overseen by Andy Schotz, chair of the SPJ Ethics Committee, who interviewed me over the phone.
We also exchanged emails. Schotz invited me to respond. The SPJ statement is below, with my responses (in blue) after each paragraph. Schotz promised to post my response on the SPJ Ethics Committee’s blog site. The WNC invites the SPJ Ethics Committee to engage in a public dialogue about these important issues of media ethics and accountability. I’ll post their response here. [Read more...]
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WNC’s Virtual Hearing Results are IN!

In an unprecedented “virtual hearing” on a complaint from Secretary of State Sam Reed against KIRO7 Eyewitness News, dozens of people voted and added comments.
The votes were largely critical of KIRO and upheld Reed’s complaint. Of about 100 people who voted online, only a few defended KIRO while most supported Reed’s position.

See the Vote Results and Comments.

NOTE: If KIRO responds, we’ll post their full response.

Reed and his staff decided not to seek a full News Council hearing on the complaint, declaring that they “see little value in continuing to bang our head against the wall, knowing that KIRO will boycott the proceedings and will not acknowledge errors in fact and in tone, much less fix the problems.”

As an alternative to a public hearing, the WNC invited citizens to view the stories, read the complaint, then vote and comment in a “virtual hearing” as a Citizens Online News Council. The deadline was April 30, during national “Media Ethics Week” sponsored by the Society of Professional Journalists.

The complaint concerned two stories aired on KIRO (Oct. 15 and Nov. 3, 2008) about alleged voting violations.
You can download a copy of the complaint (page 1 & page 2)and Same Reed’s letter to the Washington News Council

Nov. 3 story on deceased voters:

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Download a transcript of this story

Oct. 15 story on felon voters:

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Download a transcript of this story

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Public Votes in “Virtual Hearing” on Sam Reed vs. KIRO7 Complaint

In an unprecedented “virtual hearing,” dozens of people voted and commented as part of a Citizens Online News Council on a formal written complaint from Washington Secretary of State Sam Reed against KIRO7 Eyewitness News.

The votes were largely critical of KIRO7 and upheld Secretary Reed’s complaint. Of nearly 100 people who voted online, only a few defended KIRO. The rest supported Reed’s position.

A key part of the Washington News Council’s mission is to encourage citizen participation in public discussion of media ethics and accountability. This online vote advances that goal.

The WNC invited citizens to vote on the questions that the full News Council would have considered had this case gone to a hearing. (For a full list of the questions, total votes and collected comments, plus complete background information, see HERE)

The voting deadline was April 30, 2009, during national “Media Ethics Week” sponsored by the Society of Professional Journalists. Votes came from statewide, with a few from other states. Some votes were from journalists. Most voters added comments. Examples:

“KIRO TV’s News Director, Reporter, and General Manager should come clean and be a good example by admitting that a journalist made a mistake.”

– Ken Hatch, former president, KIRO TV

“KIRO was clearly cautioned about checking its facts, but seemed more driven by getting a sensational story than by being accurate.”

– Mike Flynn, former publisher, Puget Sound Business Journal

“This case deserves coverage in media journals to show how careless coverage easily misleads.”

– Arnold Ismach, former dean, University of Oregon Journalism School

“KIRO ignored much of the factual information presented in the meetings with the Secretary of State and reported only what they wanted to report to make the story more inflammatory.”

– Roy Kimbel, Center for Ethical Development, Tacoma Community College

“I would say that the damage was done to the state – and the democracy in which we live.”

– Mike Kittross, editor, Media Ethics magazine

When Reed filed his complaint with the Washington News Council, he contended that two KIRO stories aired last fall were “factually incorrect, incomplete, misleading, sensationalized, inflammatory and unfair.” Reed and his staff had previously asked KIRO to air corrections and remove the stories from its website. When KIRO declined, Reed turned to the WNC.

The WNC accepted Reed’s complaint and hand-delivered it to KIRO. After they received the complaint, KIRO top management met with Reed and his staff in Olympia. They still refused to air corrections, but offered to remove the stories from their website if Reed agreed not inform the News Council or the public. Reed declined that offer. Later, KIRO removed the stories without informing Reed or the WNC, and without admitting any inaccuracies. Reed decided not to seek a public WNC hearing, so an online “virtual hearing” was proposed to hear citizens’ views.

The WNC invited KIRO to respond to Reed’s complaint, but the station did not return phone calls or emails, or answer a letter that accompanied the complaint. If KIRO responds at any time to the voting results and comments, we will post the full response on our website.

CONTACT: John Hamer, Executive Director (jhamer@wanewscouncil.org), 206.262.9793

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How the ‘TAO of Journalism’ Can Help the News Media

Journalists are radiating angst these days, and with good reason.

A perfect storm has hit the news industry: a broken business model, loss of advertising, cancelled subscriptions, low ratings, rising costs, financial losses, a stampede to the Internet, proliferation of news sources, newsroom layoffs/buyouts, folding newspapers – and demoralized journalists.

What’s worse, many people don’t like, respect or trust journalists and media outlets anymore. They rank low in most public-opinion polls. The latest Edelman Global Trust Index found that media companies are the least trusted in this country, behind automotive, banking, energy and pharmaceutical firms.

There’s no quick fix for the woes that plague the news media – but some things could help. [Read more...]

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What do you think? Weigh in on our latest complaint

PLEASE VOTE BY APRIL 30 (the end of national “Media Ethics Week” sponsored by the Society of Professional Journalists)

We had a formal complaint from Washington’s Secretary of State, Sam Reed, against KIRO7 Eyewitness News (CBS affiliate in Seattle).

We invited KIRO to comment, but they did not respond to repeated letters, phone calls or emails. (NOTE: If KIRO responds, we’ll post their response HERE.)

READ THE COMPLAINT (page 1 & page 2) and SAM REED’S LETTER TO THE WASHINGTON NEWS COUNCIL.

The complaint concerned two stories aired on KIRO (Oct. 15 and Nov. 3, 2008) about alleged voting violations.

Nov. 3 story on deceased voters:

YouTube Preview Image
CLICK HERE TO READ STORY

Oct. 15 story on felon voters:

CLICK HERE TO READ STORY

In his written complaint, Reed contended that the stories were “factually incorrect, incomplete, misleading, sensationalized, inflammatory and unfair.”

However, Reed and his office staff decided NOT to ask for a full News Council hearing on this complaint. In an email to the WNC, they stated:

“After several conversations as part of the News Council negotiating period, KIRO eventually agreed to pull down their stories from the Web site if we would muzzle ourselves and not inform the News Council of the nature of this accommodation. This we cannot agree to, since this leaves KIRO offering very little and conceding nothing.

“At the same time, we weary of this frustrating battle and the countless man-hours devoted to researching chapter and verse of this sorry episode, and we see little value in continuing to bang our head against the wall, knowing that KIRO will boycott the proceedings and will not acknowledge errors in fact and in tone, much less fix the problem. A News Council finding in our favor would not change the dynamic; properly, in a nation that so values the First Amendment, the council cannot order KIRO to do anything.”

True: We cannot order KIRO to do anything. However, we invite members of the public to view or read the stories and to read Sam Reed’s complaint and letter.

We also invite members of the public to vote on the Draft Questions that the News Council would have voted on IF this case had gone to a WNC hearing.

In other words, we’re inviting you to be members of a “Citizens Online News Council” and render a public verdict on the merits of this complaint. Call it a “virtual hearing.”

Your votes, comments and feedback will be helpful to the WNC, to Sam Reed’s office, and (we hope) to KIRO7. View Comments.

Thank you!

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KIRO7 Eyewitness News Removes Two Stories from Website After Secretary of State Sam Reed Files Complaint with News Council

After Secretary of State Sam Reed filed a formal written complaint with the Washington News Council, KIRO7 Eyewitness News removed two disputed stories from its website.

In his complaint, Reed contended that two KIRO stories were “factually incorrect, incomplete, misleading, sensationalized, inflammatory, and unfair.” He said the stories “wrongly damaged” his office and “failed to include balancing facts or information.”

Reed contacted KIRO and objected to the stories after they aired last fall, but KIRO did not respond. Reed filed a complaint in December 2008 with the Washington News Council, an independent organization dedicated to media accuracy and fairness.

Although its findings carry no legal sanctions or other penalties, the News Council, a 501c3 nonprofit group, does hold public hearings about news coverage that is in dispute.

After the complaint was delivered to KIRO, station executives asked to meet with Reed in Olympia. Reed said that was a direct result of his filing a complaint with the WNC.

Initially, they stood by their stories and refused to run any corrections or to remove the stories from KIRO’s website. Then they offered to remove the stories if Reed would agree not to inform the News Council or the public – but Reed refused that request. KIRO finally took the stories off its website without notifying Reed or the Council.

The first story, which ran on Oct. 15, 2008, alleged that although convicted felons are not allowed to vote, about 24,000 felons had been issued ballots and at least 6,800 got ballots to vote in the 2008 fall elections. KIRO reporter Chris Halsne interviewed a woman who supposedly was a convicted felon but had voted anyway.

The second story, which ran on Nov. 3, 2008, alleged that more than 100 dead voters were still on Washington’s active voter rolls, with 15 of them actually casting “ghost” ballots. Halsne interviewed the widow of a man who supposedly had “voted” although he’d been dead since 1996.

After the stories ran, the Secretary of State’s office said it was deluged with angry phone calls and emails from citizens who had seen the stories. However, Reed contended that the stories were false and contained numerous errors, such as:

1. The “felon” was not a felon. She had been convicted only of a misdemeanor, so she never lost her right to vote.
2. The “dead” voter was not dead. The deceased man’s son, who has the same name, had voted and Halsne had confused the two men.

In a 10-page letter to the WNC detailing his complaint, and cc’d to KIRO, Reed wrote:

“[W]e were distressed when Chris Halsne, KIRO 7 Eyewitness News Investigative Reporter, aired two election-related news stories that fell far short of the most basic standards of journalism for accuracy, balance and fairness. This occurred despite our repeated efforts to correct some of his assumptions and methodology and errors before he aired his reports. To have someone purposely proceed with incorrect and misleading information after all of this was just unconscionable and had the negative effect of undermining trust and confidence in our elections process.”

Along with his written complaint, Reed signed the WNC’s waiver form, pledging that he would not sue KIRO7. The News Council’s process is an alternative to litigation.

The News Council hand-delivered Reed’s written complaint, letter and waiver form to KIRO on Dec. 31, 2008, and asked for a written response from KIRO within 10 days. KIRO did not respond to that request, and did not return repeated WNC calls or emails.

However, KIRO General Manager Eric Lerner called Sam Reed’s office to schedule a meeting. Lerner, along with News Director Todd Mokhtari, Investigative Reporter Chris Halsne, and Producer Bill Benson, drove to Olympia on Jan. 21, 2009. At that meeting, Reed and his staff detailed what they called serious inaccuracies in Halsne’s two stories.

According to Dave Ammons, Reed’s communications director and former Associated Press political writer and columnist in Olympia, the KIRO delegation listened, let Halsne defend his stories, and then declared that they would not run corrections or clarifications, nor would they remove the stories from the KIRO website.

Reed and state Elections Director Nick Handy were disappointed, according to Ammons. In an email to KIRO, Reed said: “We continue to believe that, at the least, KIRO should remove these stories from the KIRO website. Whether KIRO chooses to take other action is a matter to be determined by KIRO’s own journalistic standards.”

The News Council then prepared to hold a public hearing, broadcast by TVW, at which the WNC board would publicly discuss and vote openly on the merits of the complaint.

However, on Feb. 17, Sam Reed asked that the hearing not go forward. He wrote:

“After much careful consideration, we at the Secretary of State’s Office have reluctantly decided not to pursue our complaint against KIRO-TV to the full hearing stage.

“We remain convinced that we presented a compelling argument, both in our written Washington News Council submission and in direct conversations with KIRO-TV management and staff, that significant errors in fact and in tone were made in two special reports by reporter Chris Halsne….

“We asked for clarification, for corrections, and for the incorrect and overblown stories to be taken down from the KIRO website, and got zero acknowledgement that anything was amiss or that the journalistic standards required more than a dismissive brush-off of the state’s chief elections officer….

“After several conversations as part of the News Council negotiating period, KIRO eventually agreed to pull down their stories from the Web site if we would muzzle ourselves and not inform the News Council of the nature of this accommodation. This we cannot agree to, since this leaves KIRO offering very little and conceding nothing.

“At the same time, we weary of this frustrating battle and the countless man-hours devoted to researching chapter and verse of this sorry episode, and we see little value in continuing to bang our head against the wall, knowing that KIRO will boycott the proceedings and will not acknowledge errors in fact and in tone, much less fix the problem. A News Council finding in our favor would not change the dynamic; properly, in a nation that so values the First Amendment, the council cannot order KIRO to do anything….

“We close by expressing our sincere thanks to the Council…for accepting our complaint and for professionalism in walking with us through the process, including the most recent negotiating period with KIRO. It is through no fault of the Council…that we have decided to suspend our complaint.”

The News Council reluctantly accepted Reed’s decision not to proceed with a hearing. WNC hearings are an educational forum for open public discussion of media ethics.

John Hamer, executive director of the Washington News Council, said the case will now be used in “mock hearings” in high-school and college journalism classes statewide, as part of the WNC’s decade-long effort to instill high standards of ethics and accuracy in future generations of journalists. (Call our office for days/times.)

Finally, in lieu of a public hearing, the WNC invites the public to participate in a “Citizens Online News Council.” The KIRO stories, Reed’s complaint and letter, and key questions for discussion will be posted on our website, www.wanewscouncil.org. Members of the public are invited to view the stories, read the complaint, and “vote” on several issues regarding the KIRO stories. The WNC welcomes public participation.

CONTACT: John Hamer, WNC Executive Director, 206.262.9793 or 206.910.5270. Email: jhamer@wanewscouncil.org Address: P.O. Box 3672, Seattle WA 98124.

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